1. Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, shipping address, billing details and order information when you place an order or contact us.
This Privacy Policy explains how LUXENIVION™ collects, uses, shares and protects your information when you visit our website, place an order, or use our services.
We collect information you provide directly to us, such as your name, email address, phone number, shipping address, billing details and order information when you place an order or contact us.
We use the information we collect to process and fulfil orders, communicate with you, provide customer support, improve our website and services, prevent fraud, and comply with legal obligations.
Payments are processed securely through trusted third-party payment providers including Razorpay. We do not store your full payment card details. Your payment information is handled directly by Razorpay in accordance with their privacy policy.
We do not sell your personal information. We may share information with trusted service providers (such as payment processors, shipping partners, hosting providers, analytics providers, and customer support tools) strictly for business purposes.
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, remember your preferences, and provide relevant services and offers. You can manage cookies through your browser settings.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure or destruction.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, resolve disputes, enforce agreements, and comply with legal requirements.
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. You can also object to certain processing or withdraw consent where applicable.
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing any information.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.
If you have any questions about this Privacy Policy or our data practices, please contact us:
LUXENIVION™
Email: support@luxenivion.com
We will respond to your enquiries as soon as possible.