Terms &
Conditions.

1. About These Terms

These Terms & Conditions govern your use of the LUXENIVION website and purchases made through our online store. By using the website, you agree to comply with these terms and applicable laws.

2. Website Use

You agree to use the website only for lawful purposes and in a way that does not interfere with its operation, security or availability. You must not attempt to gain unauthorized access to the website, its systems or another customer's information.

3. Products and Product Information

We make reasonable efforts to present product descriptions, images, specifications and other information accurately. Product appearance may vary slightly depending on display devices, lighting, photography and other factors. We reserve the right to correct errors or update product information when necessary.

4. Orders

Placing an order constitutes a request to purchase the selected products. An order may be subject to availability, payment confirmation and other verification. We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing or product unavailability.

5. Pricing and Payment

Prices and applicable charges are displayed during the purchasing process. Payment may be processed through third-party payment providers, including Razorpay. Your use of a payment provider may also be subject to that provider's own terms and policies.

6. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy. Delivery estimates are provided as guidance and may be affected by courier operations, weather, holidays, incorrect delivery information and circumstances outside our reasonable control.

7. Returns, Refunds and Cancellations

Returns, refunds and cancellations are handled according to our Refund & Returns Policy. Please review that policy before placing an order and contact Support when assistance is required.

8. Intellectual Property

Unless otherwise stated, website content including brand elements, text, graphics, photographs, designs, logos and other materials is owned by or licensed to LUXENIVION. You may not reproduce, modify, distribute, republish or commercially exploit protected content without appropriate authorization.

9. User Communications

When you submit information through our website or contact our support team, you agree that the information you provide is accurate to the best of your knowledge and does not knowingly contain unlawful, abusive, misleading or harmful material.

10. Third-Party Services

The website may use or link to third-party services, including payment, delivery, analytics or other service providers. Third-party services are governed by their respective terms and policies. LUXENIVION is not responsible for independent third-party services outside its control.

11. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, the website and its content are provided on an availability basis. LUXENIVION will not be responsible for losses arising from circumstances beyond its reasonable control, including third-party service interruptions, courier delays, technical failures or unauthorized access resulting from events outside reasonable security measures.

12. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses or expenses arising from your unlawful use of the website, violation of these terms, or infringement of another party's rights.

13. Privacy

Information collected through the website is handled in accordance with our Privacy Policy.

14. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, products, services or applicable requirements. Updated terms will be published on this page. Your continued use of the website after an update constitutes acceptance of the updated terms to the extent permitted by applicable law.

15. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by applicable law.

16. Contact Us